Answers to Common Questions
What will my experience at the clinic be like?
MLK Health strives to give each patient an individualized and positive experience during their scheduled appointment. During a typical clinic appointment a patient will receive a one-on-one visit with a health care provider, lab work, nutrition counseling, and pharmacy services.
Please note: The center relies on the generosity of volunteer providers and donated supplies therefore some services and referral requests are limited.
How do I become a patient?
MLK Health does not accept patients who have private insurance, Medicaid or Medicare. Each patient must complete an eligibility screening appointment prior to becoming an enrolled patient. Certain financial, medical and household documentation is required to access eligibility for clinic & pharmacy services. To schedule an eligibility screening appointment and/or for more information about required documentation please call Sue at 318-227-2912 ext. 3.
Please note: Eligibility screening is completed every 6 months to maintain current enrollment status.
What is my responsibility as a clinic patient?
MLK Health is primary health care center & pharmacy. If you are a clinic patient, you are required to keep your eligibility status current and attend at least 4 clinic appointments annually. Patients are required to bring their medications and/or new prescriptions to their clinic visit. Failure to attend regularly scheduled clinic appointments will jeopardize your enrollment and will result in suspension of all services. For questions about clinic services please call 318-227-2912 ext. 7 for more information.
Please note: Each clinic visit includes a visit with the health care provider, necessary laboratory services, health education & prescription assistance, therefore the visit can take up to 3 hours. You are required to remain for the entire scheduled visit.
What is my responsibility as a pharmacy patient?
MLK Health is also a community pharmacy. If you are a pharmacy patient you are required to keep your eligibility status current and attend all pharmacy pickup appointments. Pharmacy patients are required to have current written prescriptions on file in the MLK pharmacy to receive medications. Patients are required to bring new prescriptions and/or changes to prescriptions to the MLK pharmacy as soon as possible. Failure to attend regularly scheduled pharmacy appointments will jeopardize your enrollment and will result in suspension of all services. For questions about pharmacy services please call Melanie at 318-227-2912 ext. 2 for more information.
Please note: The MLK pharmacy does not guarantee all medications will be available and does not dispense narcotics (i.e. pain medications, etc) of any kind.
When are clinics offered?
All MLK Health visits are by appointment only. Specific clinic times vary, but typically fall on Tuesdays, Thursdays and Saturdays. Please call 318-227-2912 ext. 3 for more information.
How can I talk to someone to see if I am eligible for clinic and/or pharmacy services?
Please call Sue at 318-227-2912 ext. 3 to schedule an eligibility appointment for clinic and/or pharmacy services.
Do I have to be an enrolled patient to come to the women’s clinic?
No, patients who only require their annual well women examination and/or mammogram are not required to attend a screening eligibility appointment. Please call 318-227-2912 ext. 7 for more information about the Women’s Health Program (for Spanish, please press 6).
Please note: To be eligible for a primary care clinic visit and/or pharmacy services, all eligibility screening must be completed and current.
What if my question has not been answered?
For all other questions about services, enrollment, and scheduling appointments please call 318-227-2912 ext. 3 for information or use the form to Contact Us.